Shipping Policy

Welcome to Homely!

Thank you for shopping with Homely. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days (where available)

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or customs processing.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and the size or weight of your order. Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delays

While we strive to deliver orders on time, unexpected delays caused by shipping carriers, weather, customs, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Homely is not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error, contact us as soon as possible, and we will do our best to assist before your order is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help.